Technology

Empowering Customers with Cutting-Edge Technology:
ReloOlogy’s innovative platform elevates your experience and reporting.

Our platform focuses on streamlining and automating inspection-related and reporting processes. We ensure that our Relocation and Trust clients receive an unparalleled level of support, making their transitions as smooth as possible. You benefit from the accuracy and timeliness we provide.

Our platform is designed to facilitate effective communication, detailed reporting, and real-time tracking—all the essential tools one needs to manage inspection requests, statuses, and results.

Our investment in technology and close partnership with our network of service partners helps us deliver the most accurate, timely product in the industry.

Technology Created with the Customer in Mind

Our technology provides high-quality reporting and an efficient ordering portal with 24/7 access to status updates, communication tools, and more.

We have created a user-friendly portal that allows you to easily order inspections with 24/7 access to our system. You can administer your users of the system and use simple keyword searching and advanced search options to find what you need quickly.

Our photo technology enables you to upload all photos with the click of a button and automatically resizes them to keep file sizes manageable. An automated internal rating system ensures that we are utilizing the best inspector partners available.

Our technology allows for a streamlined internal review process, eliminating the need for inefficient manual steps. We offer the flexibility to customize select features on a customer-by-customer basis, and the ability to track every step of the inspection process, enabling frequent and timely updates to our customers.

Reporting

At ReloOlogy, our experienced team meticulously reviews all inspector partner reports, evaluates each inspection order, and creates customized reports tailored to meet your specific requirements. Our reports are color-coded for easy reading and allow for repair costs to be included or excluded. Additionally, we provide concise summary pages, enhanced photo options, and more details on our Services page.

We are proud of our flexibility beyond standard reporting. Whether it’s technology processes, data feeds from portal to portal, scorecard/metric reporting needs, service level agreements, or more, we are here to meet your specific requirements. We use technology tools to enhance efficiency for both your team and ours. Our goal is to ensure 100% satisfaction and deliver exactly what you need.

Security

We engage in a “people” business and understand the significance of security and confidentiality for you and your customers. That’s why we prioritize the following:

Personal data on all transferees/homeowners is kept encrypted using the latest security protocols and technologies.

We operate in a "paperless" fashion: reports/customer information is not printed or stored on-site and is encrypted in transit to safely reach our clients.

Our customer, as well as vendor portal system, has unique sign-on, tracking/audit ability, and a third-party company performs external and internal audits on the operating effectiveness of controls with risk assessments.

Utilize confidential and protected cloud storage to maintain and retain inspection notes/records.

Utilize secured networks behind SSL, Firewall, password-protected, and virus-protected website and company computers.